A nurture programme will feed your prospects a stream of relevant messages at key points along their personalised customer journey and, crucially, sales can be notified as people respond to messaging or activate CTAs. You can choose different actions depending on how leads interact with your content and ensure only the warmest leads are passed onto Sales. As ClickDimensions tracks individual visitor activity on your website, each visitor accumulates a score based on visits, page views, and more. Scoring is based on default values you set, meaning that you may score certain pages higher or lower based on their importance in showing visitor intent.
Capture more data and identify prospects using web forms
All of the data each visitor submits is linked to their CRM record lead or contact records can be created new sign ups who aren’t already in your CRM. Forms can even be used to collect more data from your contacts enabling you to improve your segmentation and message personalisation. establish for real-time interactions and provide system-user training on the platform.
SMS (Text) messaging
Expand your marketing communications beyond email. With ClickDimensions SMS messaging, send text messages to your leads and contacts. Text messages can be sent in bulk or from Microsoft Dynamics CRM workflow. ClickDimensions’ SMS messaging allows you to send text messages in bulk and from Dynamics 365 automated workflows. Through ClickDimensions’ integrations with Twilio, MessageNet and BulkSMS, you can send SMS (text) messages in bulk to Microsoft CRM marketing lists. The messages are sent to the mobile numbers of the lead and/or contact records on the marketing lists. CRM activity records are created to document that the message was sent. You can even personalize your text messages using data stored in CRM.